How can we help?

Search our documentation or contact our support team.

Getting Started

Frequently Asked Questions

How do I connect my Amazon Seller Account?

After registering with Sellercore, you will be automatically guided through the Amazon SP-API connection process. You will be redirected to Amazon, log in there and authorize Sellercore. The entire process takes about 2 minutes. Your data is transmitted encrypted and we do not store any Amazon login credentials.

How does Sellercore calculate my real profit?

Sellercore automatically deducts all Amazon fees (FBA, Referral, etc.), your purchase costs, shipping costs and other expenses from the selling price. Fees are imported directly from Amazon, purchase costs can be entered manually or via CSV. Learn more in our Profit KPIs article.

What happens after the 60-day trial period?

After 60 days, you will be asked if you would like to choose a paid plan. There is no automatic transition and no hidden costs - you actively decide. Without action, your account will be paused, your data will be stored for 30 days.

Can I connect multiple Amazon accounts?

Yes, depending on your plan you can connect 1-5 Amazon Seller Accounts. The Analytics plan includes 1 account, the Seller plan 1, the Professional plan 3 and the Enterprise plan 5 accounts. All accounts are consolidated in one dashboard.

Is Sellercore safe for my Amazon account?

Yes, absolutely. We exclusively use the official Amazon SP-API and strictly adhere to the Amazon Terms of Service. We do not store passwords and all data is transmitted encrypted (SSL/TLS). Thousands of sellers use Sellercore without any issues.

How does the repricer work?

The repricer automatically adjusts your prices to win the Buy Box - without destroying your margin. You set min/max prices, choose a strategy and the repricer optimizes in real time. Mehr dazu: Buy Box Strategien 2025.

How can I cancel?

You can cancel at any time - directly in your account under Settings → Subscription. There is no minimum term and no cancellation period. The cancellation takes effect at the end of the current billing period.

Explore Features

Recommended Blog Articles

System Status

Details
All systems operational

No account yet?

Try Sellercore free for 60 days - no credit card required.

Start for free